Industry: Retail store
Telpo Devices Used: Telpo C50 AI Checkout Scale (Customized Version)
Applications: Ordering, checkout
Pain Points
- In Inner Mongolia, China, many small retail stores lack modern POS systems, relying on manual cash handling that leads to slow transactions, frequent miscalculations, and inefficiencies, especially during peak hours. This disrupts store operations, reduces customer satisfaction, and impacts profitability.
- Additionally, the absence of a proper product management system means many items lack barcodes, forcing clerks to rely on memory or handwritten labels. This increases pricing errors and checkout delays, further hindering efficiency and negatively affecting the overall customer experience.
- Moreover, the harsh climate conditions pose challenges for electronic devices. Cold winters can cause battery degradation and hardware failures, while hot summers and sandstorms accelerate device aging and overheating, leading to a shortened product lifespan.
Solution
Effect of the Customized AI Checkout Solution
- Delivers the first-class checkout service: The Telpo C50 AI Checkout Scale is designed to modernize small retail store operations with high-speed transaction processing and AI-powered convenience. Powered by an Intel i5 12th Gen processor and 16GB RAM, this self-checkout scale ensures seamless, efficient, and accurate transactions. With AI instant recognition technology, the AI weighing scale automatically identifies products accurately, minimizing manual input errors and preventing pricing discrepancies. The dual-screen interactive display (main + customer screen) synchronously shows product prices and details in real-time, enhancing transparency, reducing disputes, and improving the shopping experience.
- AI Instant item recognition: The Telpo C50 AI Checkout Scale integrates an AI-powered product recognition camera, enabling intelligent product identification without the need for manual price entry. This significantly increases efficiency and accuracy. Additionally, the built-in precision weighing module combined with AI instant recognition ensures that weight and price are precisely matched, reducing human errors and enhancing operational accuracy. As a self-checkout weighing scale, the multi-functional printing system supports 58mm thermal printing, allowing for quick product label and receipt generation, preventing price tag loss, and improving inventory management efficiency.
- User-friendly design: Designed to withstand harsh retail environments, the Telpo C50 checkout scale features a professional stainless steel weighing platform that is durable and wear-resistant. This ensures stable operation even in challenging conditions. The high-performance hardware (Intel i5 12th Gen + 512GB NAND Flash) guarantees stable data storage and smooth performance, even in areas with significant temperature fluctuations. Furthermore, wireless connectivity (WiFi & Bluetooth) ensures seamless data transmission, reducing network disruptions caused by environmental factors.
Why Telpo?
The mass retail industry must adopt smart retail technologies to enhance customer experience, streamline shopping processes, and improve supermarket operational efficiency. As smart retail becomes essential for enhancing customer experience and boosting operational efficiency, Telpo empowers software providers, solution providers, and hypermarkets with high-performance, intelligent technologies to accelerate digital transformation and operational optimization. What sets Telpo apart is our powerful customization capability. From device appearance and hardware configurations to software functions and logo branding, every detail can be tailored to meet your unique business needs–enabling you to create differentiated solutions and succeed in a highly competitive market.
Future Outlook on Digitalization
With evolving consumer expectations for faster, more transparent, and frictionless retail interactions, businesses must embrace smart, connected, and automated solutions to stay competitive. Scalable and adaptable technologies like the Telpo C50 will lead the shift toward fully digitalized retail ecosystems, enabling stores of all sizes to streamline operations, reduce costs, and enhance customer engagement in an increasingly technology-driven marketplace.
